88af Privacy Policy & Data Protection
Your personal information is our top priority. This policy describes in detail how 88af collects, uses, and keeps your information secure.
Welcome to 88af. This Privacy Policy ("Policy") applies to users in Bangladesh and describes our practices and procedures regarding the collection, storage, use, and disclosure of your personal information in connection with the services provided through our website 88af.mom. Please read this policy carefully and contact us if you have any questions.
By using our platform, you are considered to have agreed to the terms of this Privacy Policy. If you do not agree with any part of this policy, please contact us before using our services.
Information Collection
88af collects various types of information through direct interaction with you and through your use of our platform. Below is a detailed description of what information we collect.
1.1 Information You Provide Directly
When you create an account on 88af, log in, or contact us, you may voluntarily provide the following information:
- Full name and username
- Email address
- Mobile number
- Date of birth (for age verification)
- Password (stored in encrypted form)
- Payment-related information (bKash, Nagad, Rocket, or bank account number — for processing transactions)
- Identity verification documents (national ID card or passport details)
1.2 Automatically Collected Information
When you browse or use our platform, the following information may be collected automatically:
- IP address
- Browser type and version
- Operating system information
- Device ID
- Time spent on the platform and browsing patterns
- Login and logout timestamps
- Information collected through cookies and similar tracking technologies
1.3 Transaction-Related Information
When financial transactions are carried out on our platform, we record the following information:
- Deposit and withdrawal amounts and times
- Payment method used (bKash, Nagad, Rocket, bank transfer)
- Transaction reference number
- Gaming activity history
Purpose of Data Use
88af uses the information collected for the following legitimate purposes. We never use your information for unnecessary or irrelevant reasons.
2.1 Account Management & Service Delivery
- Creating, managing, and verifying your account
- Confirming login identity and maintaining account security
- Processing and confirming financial transactions
- Providing bonuses, promotions, and rewards
2.2 Security & Legal Compliance
- Preventing fraud, money laundering, and other illegal activities
- Age verification — ensuring services are available only to those aged 21 and above
- Preparing regulatory reports
- Resolving disputes and conducting audits
2.3 Service Improvement & Communication
- Improving our platform and user experience
- Resolving technical issues and providing customer support
- Sending important service-related notifications
- Providing responsible gaming alerts and support
Cookies & Tracking Technologies
88af uses cookies and similar technologies to improve the functionality of our website and to personalise your browsing experience.
3.1 Types of Cookies
- Essential Cookies: These are necessary for the basic functionality of the platform. They are used to keep your login session active and to ensure security.
- Functionality Cookies: These cookies are used to remember your preferences and settings.
- Analytics Cookies: Used to analyse website usage and improve services.
3.2 Cookie Controls
You can disable non-essential cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the platform to not work properly.
Data Storage & Security
88af treats the security of your personal information as a top priority. We follow industry-standard technologies and practices to keep your information secure.
4.1 Security Measures
- SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption technology, which keeps all information transmitted between the browser and server secure.
- Password Hashing: Your password is never stored directly; it is hashed using advanced cryptographic methods.
- Access Controls: Only authorised personnel can access your information for specific purposes.
- Security Audits: We regularly audit our security systems and identify and address potential vulnerabilities.
4.2 Data Storage Location
Your information is stored on secure servers. Regardless of where data is stored, we ensure that adequate security measures are in place and that the standards of this Privacy Policy are maintained.
4.3 Response to Data Breaches
In the event of a data security breach, 88af will notify affected users as quickly as possible and take the necessary steps to limit any damage.
Sharing Information with Third Parties
88af does not sell your personal information. However, in certain circumstances we may share information with trusted third parties.
5.1 Service Providers
We work with trusted service providers in the following categories who assist in operating our services:
- Payment processing companies (bKash, Nagad, Rocket, and banking partners)
- Identity verification service providers
- Technical infrastructure and cloud service providers
- Game software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming)
These service providers receive only the information necessary to perform their services and are required to comply with our privacy standards.
5.2 Legal Obligations
In the following circumstances we may be legally required to disclose information:
- By court order or legal process
- In response to a lawful request from a government or regulatory authority
- To assist in the investigation of financial crimes or fraud
- To protect the rights, property, or safety of 88af or its users
5.3 Business Transfers
In the event of a business merger, acquisition, or asset transfer, your information may be transferred to the new owner. In such cases, we will notify you in a timely manner.
Your Rights
88af respects your data protection rights. As a user of our platform, you have the following rights:
6.1 Right of Access
You may ask us at any time what information we have collected about you. Upon request through our support team, we will provide you with a copy within the applicable timeframe.
6.2 Right to Rectification
If the information we hold about you is incorrect or incomplete, you may request that it be corrected. We will make the correction as quickly as possible.
6.3 Right to Erasure
In certain circumstances you may request that your personal information be deleted. Please note that due to legal obligations or legitimate business requirements, some information may need to be retained for a specified period.
6.4 Right to Object to Processing
You may object to the processing of your information in certain circumstances, particularly when it is used for marketing purposes.
6.5 How to Exercise Your Rights
To exercise any of the above rights, please contact our support team via 24/7 live chat or by email at [email protected].
Privacy of Minors
88af services are intended for users aged 21 and above only. We do not intentionally collect any personal information from minors.
We follow an age verification process at the time of registration. If we become aware that a minor is using our platform, we will immediately delete the relevant account and all information associated with it.
If you become aware that a minor has created an account on 88af, please contact us so that we can take prompt action.
Data Retention Period
88af retains your personal information for as long as it is needed. The retention period is determined based on the following:
- The length of time your account remains active
- Legal obligations and regulatory requirements (such as rules on retaining financial records)
- Possibility of dispute resolution
- Security and fraud prevention requirements
Even after your account is closed, certain information may be retained for a specified period for legal or regulatory reasons. Once that period has passed or the purpose has been fulfilled, we will securely delete or anonymize the information.
Policy Changes
88af reserves the right to update this privacy policy at any time. If any significant changes are made to the policy, we will notify you in the following ways:
- By displaying a notice on our platform
- By sending a message to your registered email address
- By updating the "Last Updated" date at the top of this page
If you continue to use our platform after the changes, you will be considered to have agreed to the updated policy. We therefore encourage you to review this page regularly.
Contact Us
Privacy-Related Questions & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
We will try to respond to your request as quickly as possible. Your privacy is our highest priority.