❓ Frequently Asked Questions
88af FAQ — All your questions answered here
Find simple and detailed answers to any question about accounts, payments, mobile, support, and cricket betting on 88af's FAQ page.
Welcome to 88af. This FAQ page has been created to answer the most common questions from our Bangladeshi players. From account security to withdrawals via bKash or Nagad, playing games on mobile, live chat support, and BPL or international cricket betting — straightforward answers to each topic are laid out below. If your question is not here, our 24/7 support team is always ready.
Account Security
88af uses SSL (Secure Socket Layer) encryption technology to protect your personal information and all transaction data. This means that when you log in to your account or make a payment, your information is transferred in an encrypted state and cannot be read by any third party. We treat fair play and data protection as our highest priorities.
A strong password should be at least 12 characters long and include a mix of uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Never use your own name, date of birth, or "123456". Avoid using your 88af account password on any other site, and make it a habit to change it regularly.
No 88af employee or representative will ever ask for your bKash, Nagad, or Rocket PIN, nor will they ask for any OTP. If anyone requests this information — by phone, message, or online — it is a fraud attempt. End that contact immediately and notify our support team. Keep your PIN and OTP completely confidential.
Fraudsters sometimes create fake sites that look like 88af. The real site address is 88af.mom — always confirm this in your browser's address bar. If the URL has a slight variation (such as 88aff or 88af-bd), it is fake. A site is secure if it shows the SSL padlock icon. If in doubt, contact support directly.
Withdrawal Questions
The minimum withdrawal amount from 88af is ৳500. Requests below this amount are not processed. However, the minimum deposit is just ৳100, so you can start with a small amount and withdraw once your balance is sufficient.
Yes, the withdrawal service at 88af is active 24 hours a day, seven days a week. You can request a withdrawal at any time — night, early morning, or on holidays. Money typically arrives in bKash, Nagad, or Rocket within 5–30 minutes. Bank transfers may take a little longer.
No, for security reasons withdrawals can only be made to a mobile banking or bank account registered in your own name. The name on the account must match the payment number. Attempting to withdraw to someone else's number may result in the request being cancelled and account verification being required.
A standard withdrawal at 88af takes between 5 and 30 minutes to complete. Withdrawals via bKash, Nagad, and Rocket are the fastest. Bank transfers may take a little longer. If you have not received your money after the expected time, please contact live chat.
A "Pending" withdrawal means the request is being processed. It is usually completed within 30 minutes. If more than 30 minutes have passed, note the transaction ID and time and contact our live chat support. Our team will look into it promptly.
Mobile Use
If the connection is lost, the current game will temporarily pause. Once reconnected, most games will let you resume from exactly where you left off. Any amount deducted in slots or live casino games is recorded on the server — if you are unsure, contact support. Using a fast and stable connection reduces this issue.
First, clear your browser's cache and cookies — this is the most effective fix. On Android, go to Settings > Privacy > Clear Browsing Data in Chrome or Firefox. On iOS, do the same from Safari settings. If the problem persists, update your browser or try a different network (switch from Wi-Fi to mobile data or vice versa).
88af runs on any modern smartphone, tablet, or desktop. Both Android and iOS operating systems are supported. The site works well on Chrome, Firefox, Safari, and Edge. For the best experience, keep your browser and device operating system updated. No separate app download is required.
On Android, open 88af.mom in Chrome, then select "Add to Home screen" from the three-dot menu on the right. On iOS, tap the share icon in Safari and select "Add to Home Screen". This creates a shortcut so you can access the site directly with an app-like experience.
Contact & Support
88af's support service is available in both Bengali and English. With Bangladeshi players in mind, we have made sure you can get help easily in your own language. Feel free to ask questions in Bengali via live chat or email.
88af has two support channels. First, the site's live chat — get instant help from any page. Second, email: [email protected] — use this if you need to describe a problem in more detail. Both channels are available 24 hours a day, seven days a week.
For a faster resolution, keep these on hand: your registered email or phone number, a brief description of the problem, the transaction ID or amount if applicable, and the approximate time (BST) when the issue occurred. If you have a screenshot, send that too — it helps the support team assist you much more quickly.
No, 88af's support service is fully 24/7 — available day and night, on weekends, and on public holidays. For any urgent issue, contact live chat right away. Emails sent to [email protected] are also replied to as quickly as possible.
Cricket & Sports Betting
Yes, 88af offers betting on BPL, the T20 World Cup, IPL, and various international cricket series. Players from Bangladesh can easily place bets on matches in any major tournament. Both pre-match and live in-play betting options are available.
Live in-play betting lets you place bets in real time while a match is in progress. For example, after an over ends you can bet on how many runs will be scored in the next over. Odds change with every ball. The opportunity to make quick decisions makes it quite popular among experienced bettors.
If a match ends as "No Result" due to rain or any other reason, your full stake is generally refunded. If the match is completed using the Duckworth-Lewis method, bets are settled based on that result. Rules may vary slightly depending on the specific tournament and bet type — see the full terms and conditions for details.
Decimal odds are the simplest format. Say the odds are 2.50 — if you bet ৳100 and win, your total return is ৳250 (including your original ৳100 stake). The higher the odds, the lower the probability of winning but the greater the reward. Odds below 1.0 indicate a more likely outcome.
The most popular cricket betting markets are: match winner (who will win), toss winner, top batsman, highest wicket-taker, first over runs, and innings total runs. For example, in a T20 match between Bangladesh and India you could place a bet on "Bangladesh to win" or "Total runs to exceed 160".
Still have questions? We are always ready to help
If you did not find your answer in this FAQ, contact the 88af support team directly — in Bengali or English.